Leonard P. Troutner
Chief Operating Officer

As COO, Troutner oversees all of the group's operations and manages client relationships, which includes sales support, product implementation, and customer satisfaction. A 30-year veteran of the relocation industry, Troutner began his career with Transamerica Corporation's corporate relocation management subsidiary, where he gained extensive industry experience in sales, operations and management. He accepted the position of senior vice president with Coldwell Banker Relocation Services in 1985, and then was named executive vice president and chief operating officer in 1989. During his tenure with Coldwell Banker, Troutner worked closely with sister companies in the real estate brokerage, title, and mortgage industries, and chaired an executive committee to promote operational and technological coordination. In 1997, following the acquisition of Coldwell Banker by what is now Cendant, Troutner transitioned into a consulting role and assisted Cendant in its integration efforts following the acquisition of PHH Relocation.

Troutner is an active participant in the industry's trade association, the Employee Relocation Council, and often speaks on industry issues. He has chaired or served on a number of committees, including the Industry Advisory Board, Law and Government Relations, and the Real Estate Practices Committee. He earned bachelor's degrees in political science and psychology from the University of California at Davis.

E-mail: ltroutner@firstam.com

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